We got a good question this week from a user, and we thought we should answer it here for anyone else that might have had the same question.
What is the difference between Master Branch Administration and Branch Administration?
Master Branch Administration (now called System Administration) is where your company manages All of your Child Branches. You can also see all of the companies files, from the ones not submitted to you to the ones already in the Master Branch.
Branch Administration is where you manage only the Master Branch.
In practice: When your company is first setup with Khafre, you're first going to want to setup all of the users in your company. To do this, you would go to Branch Administration (the Blue cog in the upper-right corner). Click on Users, then click on the drop-down to select, "Create New User".
Next, Setup your Child Branches and Child Branch Users in System Administration area. First create their branch by clicking Branches, then click the drop-down and select "Create Branch". Fill out their basic contact information.
To add users to your child branch, simply click on the Branch Data tab, and click on "View" next to "Users". This opens up their Branch Data and simply click on the drop-down and select, "Create New User".
Do you have a question that you just haven't been able to figure out? Post it here so we can quickly answer it for you. If you have a question, there's probably someone else out there with the same one too!
Some questions we get here at Khafre are:
How do I create a Child Branch User?
Where do I setup my email information to send emails through Khafre?
How do I generate a document?
I need to train my processors, where can they go to get help so I'm not bothered? (That's more common than you think
We have a very robust Support page where you can type your questions and you can find PDF's and Video's that you can watch and download. Khafre Support
Can't find your answers in Support? Post them here to get a quick answer to some of the more unique questions.